“Turned on: Eight Vital Insights to Energize Your People, Customers, and Profits” by Roger Dow and Susan Cook: A Summary and Chapter Review
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A 10 page paper which provides a chapter overview, summary, and review of this instructional business text. No additional sources are used.
Filename: TGturnedon.rtf

“United Airlines dispute”
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A paper which looks at the background to the airline dispute, and the various factors which have affected the industry since the 1980s in terms of relations between management, workforce and unions, and the effect that deregulation has had on safety issues.
Filename: JLUA.wps

"Busywork" vs Management in Good as Gold
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A 5 page paper discussing Joseph Heller's Bruce Gold in terms of inadvertent management practice. Bruce Gold served on a committee that met only twice and conducted no business. Bruce was charged with writing a report on the committee's activities, which he did not do as there were no activities to report. Nonetheless, everyone heartily congratulated Bruce on his excellent and incisive work. In this one instance, Bruce encountered many of the difficulties in business today: lack of direction; ineffective communication; and crushing preoccupation with producing documents whether or not they contain any information of value. Bibliography lists 7 sources.
Filename: KSGoodGold.wps

"Leadership A To Z" – Brief Overview
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4 pages in length. The writer briefly discusses the article's main idea, three important points and if any bias/faulty reasoning exists. No bibliography.
Filename: TLCLeadrAZ.rtf